Order Information

To order, click Add to Cart and proceed to Checkout. Payment can be made by Paypal. If you have any questions, please feel free to contact us via our Contact Us form or by Facebook Messenger. 

Delivery Information

Fast Australia Post Express Delivery

All aquarium plants are posted by Australia Post Express usually on Monday, Tuesday or Wednesday every week. 

If you are within Australia Post Express zones (for example Melbourne City, Sydney City, Brisbane City), your parcel is usually delivered the next business day after it has been posted out. 

If your address is out of the Australia Post Express zones (for example, away from city and regional areas), it usually takes around 2 business days to arrive. 

We will update you when it has been posted out.

Combined Postage Cost & Savings for orders below $90

We offer combine postage cost so that you can save. For aquarium plant orders, regardless whether you buy a few aquarium plants or many aquarium plants, we will cap your Australia Post Express parcel costs at $12.

Free Express Postage for orders $90 and above

Once your order reaches $90 or more, you will be eligible to select free Express Postage during the checkout process, which is our special offer to you.

Online Tracking

When your parcel has been posted out. we will provide you an online tracking number. As most orders are lodged via lodging boxes, there would not be an initial scan when we lodge/post it out. This means that your parcel tracking number status will only show an update/status when your parcel has arrived your local Australia Post depot and is due for delivery on the expected delivery day. 

For example, if we post your parcel on Monday, your tracking number will not show any status/update online on Monday. If your parcel arrives your local Australia Post depot on Tuesday and is due for delivery on Tuesday, then your tracking number will show a tracking status update on that day. You will usually see the status "Onboard with Driver for Delivery" or similar in the morning of expected delivery day.

100% Guaranteed Delivery Protection

We offer guaranteed delivery protection so that you can peace of mind when you shop with us. In a rare case your parcel is lost by Australia Post, we will send you a new replacement for free. A parcel is considered lost if the tracking status shows the parcel has not been delivered and an investigation by Australia Post confirms the parcel to be lost.

Careful Packaging for Safe Arrival

We will pack your order carefully as we want it to arrive safely to you. All aquarium plants are carefully packed with moist serviettes then sealed in zip lock plastic seal bags which provides sufficient moist and humidity for the plants to remain healthy during postage. They are then packaged in some form of plastic or paper box for protection. We have used this style of packaging for hundreds of our customers with 99%+ safe arrival rate.

Western Australia (WA) Info

In accordance with WA regulations, please note we do not ship to Perth and Western Australia (WA). If you need some mosses or shrimps, you can message us as we have hobbyists in WA that can post to you from within WA.