AQUARZON'S AWARD-WINNING CUSTOMER SERVICE

Aquarzon has been nominated internationally for Pet Products and Services Awards 2022, of which Aquarzon won the award 'Best Aquatic Pets & Aquarium Plants eTailer 2022 - Australia'.

The award selection process is handled by a panel of judges who assesses based on excellence in customer service, market leadership, innovation, dedication to the field and commitment to the provision of high-quality products and services. ✔️

Below are some of the reviews and feedback posted on social media (Instagram, Facebook, etc.) and emailed in from our valued customers. ❤️


100% Actual Aquarzon Customer Reviews / Feedback


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The plants arrived super quick and I can't thank you enough for your generosity! They are the healthiest plants I have ever seen... and I've bought a lot of plants in my time! I only wish you sold fish too! Haha :)
Jason C, Melbourne

Thank you for the well wrapped and generous package. I appreciate the care taken, bonus items and am now looking for suitable places to locate it all. Many kind thanks”
Bryan M, Sydney

Hi there! Everyone arrived today, all the shrimp are doing fine and look stunning even for tiny little guys, the endlers are also looking amazing, right out of the box the males had some beautiful colour. Thank you so much for the surprise extra endler and the mosses as well, your packaging is great! Really happy with everything I'll definitely be keeping an eye on your listings in the future."
Emma W, Melbourne


"I stumbled across Aquarzon.com one night while searching for moss for my new aquarium and was immediately impressed by the information given for each plant as well as the amazing quality photos of HIS OWN AQUARIUMS! I contacted with a few questions and he responded within an hour or so and we struck up a conversation about the different mosses I was interested in. At this point there was no commitment to buy, yet he was helpful and informative way beyond what was expected. I just received my second purchase of some rare mosses and Anubias. I could not be happier! The care and attention to the quality of the plants and packing shows how much of a true aquatic botanist he really is and clearly does not just do this to sell plants. Looking forward to many more purchases in the future”
Danny S, Brisbane


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Above are some of the reviews/feedback posted on social media and emailed in from our valued customers. ❤️

If you are happy with your purchase and would like to leave a review, please feel free to message us. We always try our best, work very hard and truly appreciate your support.

In a rare case there is an issue with your order,  please message us (with photos if necessary) and rest assured that we will try our best to help you with it. Sometimes, even if it is an Australia Post delay that is beyond our control, we will still try to help. As always, communication is key and once we are informed about it, we will try to help. We have fixed 100% of all reasonable and genuine issues. ✔️

Thank you for your support and we hope you enjoy your aquarium and aquascaping journey :)

Sincerely,
Aquarzon Team
Melbourne, Australia